Return Policy

Return & Refund Policy

Thank you for shopping with us! Each item in our store is made to order and produced through our print-on-demand partner, Printify. Because products are created specifically for you after an order is placed, we cannot accept returns or exchanges for items due to buyer’s remorse, ordering the wrong size, or general preference changes.

Order Issues, Defects & Misprints

We want you to love your purchase, and we stand behind the quality of our products. If your item arrives damaged, defective, misprinted, or otherwise not as described, we are happy to offer a free replacement or a refund.

To request a replacement or refund for a defective item, please contact us within 30 days of receiving your order and include:

• Your order number

• A description of the issue

• Clear photos of the defect or misprint

Once verified, we will process a reprint or refund as quickly as possible.

Important Notes

• Since all items are made-to-order, returns for non-defective items are not accepted.

• Please be aware that the artwork and material color of the item you receive may be slightly different than what is viewed online due to screen color differences and the print process.  Small color variations are not considered defects.

• Shipping fees are non-refundable unless the error was on our end.

Need Help?

If you have any questions about your order or our policies, feel free to contact us at kraftydesignzsales@gmail.com. We're here to help!